Privacy Policy

1. Introduction

Kingshold Advisory Group, referred to in this Privacy Policy as “Kingshold”, “we”, “us” or “our”, is committed to handling personal information responsibly and in accordance with the Protection of Personal Information Act 4 of 2013, commonly known as POPIA.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, book a consultation, download a resource or use our professional services.

2. Information We May Collect

The personal information we collect will depend on how you interact with Kingshold and the services you request.

• Your name and contact details
• Your business name and business contact information
• Information submitted through website forms
• Consultation and appointment information
• Business, accounting, financial and tax-related information
• Company registration and compliance information
• Emails, messages, requests and other communications
• Basic website information such as your device, browser, pages viewed and internet protocol address

Where you become a client, we may request additional information that is reasonably necessary to provide accounting, tax, compliance or advisory services.

3. How We Collect Information

We may collect personal information:

• Directly from you
• When you complete a website form
• When you book a consultation
• When you download a guide or resource
• During meetings, telephone calls or email correspondence
• When you provide documents for professional services
• From an authorised representative acting on your behalf
• From relevant public, regulatory or government records where permitted by law

4. How We Use Personal Information

We may use personal information to:

• Respond to enquiries
• Arrange and manage consultations
• Assess your accounting, tax or advisory requirements
• Provide requested professional services
• Prepare accounting, compliance and tax-related documents
• Maintain client and business records
• Communicate with clients and prospective clients
• Process payments and issue invoices
• Meet legal, tax, regulatory and professional obligations
• Protect our clients, website and business operations
• Improve our website and services

We will only process personal information for a lawful purpose and will not use it in a way that is incompatible with the purpose for which it was collected.

5. Sharing Personal Information

Kingshold does not sell personal information.

We may share personal information where it is reasonably necessary to provide our services, where you have authorised us to do so, or where disclosure is required by law.

This may include disclosure to:

• The South African Revenue Service
• The Companies and Intellectual Property Commission
• Auditors, attorneys or other professional advisers
• Banks or payment providers where required
• Courts, regulators or law-enforcement authorities
• Other parties authorised by you

We will limit disclosures to the information reasonably required for the relevant purpose.

6. Direct Marketing

Where permitted by law, Kingshold may send you accounting, tax, business advisory or service-related information that may be relevant to you.

Electronic direct marketing will be handled in accordance with POPIA. You may unsubscribe at any time by using the unsubscribe option in an email or by contacting us directly.

The Information Regulator has issued specific guidance on direct marketing under POPIA. :contentReference[oaicite:1]{index=1}

7. Cookies and Website Information

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand how visitors use the website and improve the user experience.

You may restrict or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

8. Information Security

Kingshold takes reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration, disclosure or destruction.

Access to personal information is limited to people who reasonably require it for business, professional, legal or regulatory purposes.

No internet transmission or electronic storage system is completely secure. While we take reasonable precautions, absolute security cannot be guaranteed.

9. Retention of Information

We retain personal information only for as long as reasonably necessary to provide our services, meet professional responsibilities, comply with applicable laws, maintain records or resolve disputes.

Information that is no longer required will be securely deleted, destroyed or de-identified where reasonably possible and legally permitted.

10. Your Rights

Subject to POPIA and any applicable legal limitations, you may request that Kingshold:

• Confirm whether we hold personal information about you
• Provide access to your personal information
• Correct inaccurate or outdated information
• Delete information where deletion is legally permitted
• Stop certain processing activities
• Stop sending direct marketing communications

We may request reasonable proof of identity before responding to a personal-information request.

11. Third-Party Websites

Our website may contain links to third-party websites. Kingshold does not control those websites and is not responsible for their privacy, security or content practices.

We recommend reviewing the privacy policy of any third-party website before submitting personal information.

12. Changes to This Policy

Kingshold may update this Privacy Policy when our services, website, legal obligations or information-handling practices change.

The latest version of the Privacy Policy will be published on this website.